The Convention of the Witch and the Princess in Zoom Mediation

By now, most of you have participated in a remote mediation, most likely on a Zoom platform. I want to talk about attendance via Zoom and the psychology of communication and helping your cause by managing your virtual appearance. In Western literature and film, there are conventions associated with appearance and sound when depicting good […]

Mediation Advocacy as a Competitive Advantage

In what is a difficult time for providing legal services, law firms should be rethinking how they position themselves and obtain a competitive advantage over rivals. I have longed believed that business litigation and insurance defense firms have failed to see mastery of ADR and, in particular, mediation advocacy, as a branding tool. Why isn’t […]